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Datamatics Business Solutions Ltd.

Smart Order to Cash Outsourcing

Unlock cash flow with an optimized O2C Cycle.

Trusted by Fortune 500s and High-Growth Enterprises worldwide.

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Order to Cash Outsourcing Solutions for Faster Cash Flow

Fuel growth and optimize experiences across payment processing.

The order to cash (O2C) cycle is the heartbeat of your revenue stream—but inefficiencies in billing, collections, and cash application can slow down growth and hurt customer relationships. Our order to cash outsourcing services optimize the entire cycle, from order management to final reconciliation, ensuring accuracy, transparency, and speed at every step. By leveraging automation and AI-driven workflows, we eliminate manual errors, reduce cycle time, and keep revenue flowing seamlessly.

More than just improving collections, our approach empowers businesses to reduce Days Sales Outstanding (DSO), strengthen credit controls, and enhance the overall customer experience. With streamlined O2C processes and real-time visibility into receivables, finance leaders gain the insights they need to make smarter decisions and allocate working capital more effectively.

Key Benefits

Build customer trust with seamless buying journeys

Improve cash flow, optimize working capital

Leverage AI-led O2C solutions, boost bottom line

Derive valuable business intelligence for effective decision-making

What We Do

Elevating O2C Experience – One Invoice at a Time.

Optimize billing, collections, and reconciliation with digital-first workflows to accelerate cash flow, reduce DSO, and enhance the customer experience.

Order & Customer Management

Covers order handling, customer master maintenance, and customer helpdesk support.

Accounts Receivable

Includes invoicing, AR tracking, and cash application.

Reconciliation & Accuracy

End-to-end account reconciliations to ensure financial accuracy.

Reporting & Credit Management

AR aging reports and insights for overdue balances and credit risk.

Why Choose Datamatics Business Solutions?

Why Global Brands Choose Datamatics
30 +
years of excellence in finance and accounting Outsourcing
170 +
clients across various industries
40 %
of businesses experienced improved financial visibility
$ 20 M+
in cumulative savings delivered to our clients annually.

Ready to Accelerate Your Cash Flow?

Transform O2C Processes with Accuracy, Insights, and Automation

Case Studies

What Works. Why It Works.

Practical insights, case studies, and perspectives drawn from real client engagements across B2B growth, demand, and operations.

Case Study

How Datamatics Helped a Leading Events Company Triple Its Footfalls with AI-Powered Data Solution

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https://stg-dbaccountingusa-staging.kinsta.cloud/wp-content/uploads/2025/06/How-Datamatics-Delivered-2-Million-B2B-Data-Records-for-a-Global-SaaS-Provider.pdf
Case Study

How Datamatics Delivered 2 Million B2B Data Records for a Global SaaS Provider 

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A-leading-Cybersecurity-Consultant-Company-Increased-Marketing-ROI-by-45-percent-with-Datamatics
Case Study

How a Cybersecurity Leader Boosted Marketing ROI by 45% with Datamatics’ Targeted Campaigns

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Banner_How Datamatics Helped a U.S. Tech Giant Turn Partner Chaos into Pipeline Gold
Case Study

How a U.S. Tech Giant Turned Partner Chaos into Pipeline Gold with Datamatics

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100% Contact Data Accuracy
Case Study

Datamatics Business Solutions Enables near 100% Contact Accuracy Using Custom Data Discovery Solution

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Datamatics Webinars Delivers 100+ Qualified Leads
Case Study

Datamatics Webinars Delivers
123 Qualified Leads with 61% Live Audience for a Global IT Security Leader

Read More
Blogs

Latest Trends & Insights that Inspire Growth

Explore expert perspectives, industry trends, and actionable strategies designed to help marketing, sales, and business leaders stay ahead in a data-driven world.

Accounting Automation
  • Finance and Accounting

How Accounting Automation Boosts Accuracy and Efficiency

Why IT & ITES Companies Are Outsourcing Finance & Accounting in 2025-1-1024x483
  • Corporate Finance and Accounting

Why IT & ITES Companies Are Outsourcing Finance & Accounting in 2025: Key Trends & Benefits 

F&A Outsourcing Helps Real Estate Firms
  • Corporate Finance and Accounting

How F&A Outsourcing Helps Real Estate Firms Navigate Market Volatility?

  • Corporate Finance and Accounting

Scale Your Manufacturing Operations with Flexible F&A Outsourcing Services 

procure-to-pay outsourcing
  • Finance and Accounting

Procure-to-Pay Outsourcing Checklist: 10 Best Practices for Success

Sustainability Accounting 
  • Finance and Accounting

The Emerging Role of Outsourcing in Sustainability Accounting 

  • Finance and Accounting

The 2026 Procure-to-Pay Outsourcing Blueprint for Supply Chain Visibility and Agility

  • Finance and Accounting

How CFOs Can Drive Growth in 2026 with Smart SaaS Accounting Outsourcing

  • Finance and Accounting

A Roadmap for the First 90 Days of Fractional CFO Services

  • Finance and Accounting

The Emerging Role of Outsourcing in Sustainability Accounting 

CONTACT

Discover How We Have Helped 500+ Clients Grow Their Businesses

Start Your Growth Story

Tell us a bit about your business, and we’ll show you how to scale smarter, faster, and stronger.

FAQs

Frequently Asked Questions About O2C Outsourcing Services

1. What parts of the Order-to-Cash cycle can be outsourced to your team?
We manage the complete O2C lifecycle, end to end, or specific components based on your needs. This includes order management, credit management, order processing, billing and invoicing, collections management, dispute resolution, cash application, and reporting. Our teams ensure accurate, timely, and customer-centric execution across all touchpoints.
2. How do you ensure accuracy, compliance, and data security across invoicing, collections, and customer interactions?
We follow stringent governance frameworks, including multi-layer quality checks, standardized operating procedures, and automated controls. Financial data is protected through ISO 27001:2022, SOC 1 Type II, SOC 2 Type II, GDPR, and industry-specific compliance protocols. All customer interactions adhere to documented SLAs, audit trails, and global data-security standards.
3. What measurable improvements—such as DSO reduction or cash flow acceleration—can clients typically expect?
Clients typically experience a significant reduction in DSO, faster invoice cycles, improved cash flow, and higher collection effectiveness. Automation and analytics enhance real-time visibility, reduce revenue leakage, and drive consistent performance improvements across the O2C value chain.
4. How do you integrate with our existing ERP/CRM systems without disrupting operations?
Our team works within your current technology landscape, including SAP, Oracle, NetSuite, Microsoft Dynamics, Salesforce, and others. We use secure API-based integrations, workflow mapping, and parallel runs to ensure a smooth transition. No disruptive overhauls—your systems remain intact while we enhance efficiency and accuracy.
5. What onboarding process do you follow, and how long does it take for the O2C function to stabilize?
Onboarding typically follows a structured 4–8-week timeline, depending on scope and complexity. We conduct process discovery, documentation, SLA definition, tech integration, and pilot runs before the full transition. A dedicated transition team ensures knowledge transfer, training, and continuous performance monitoring for a stable, predictable ramp-up.
5. How do you handle customer communication, dispute management, and service quality across diverse geographies and time zones?
We operate through multilingual, region-aligned teams trained in customer service excellence. Disputes are tracked through standardized case management workflows with clear escalation paths. Our 24/7 delivery model ensures timely responses, higher dispute-resolution rates, and consistent customer experiences globally.

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